Keychatly
Get started

Live chat for your website, with one inbox for your whole team

Add a chat bubble to your site with one line of code. Your team answers visitors in real time from a shared inbox.

Start for freeLog in
Open 3MineClosed
  • EW
    Emma Wilson2m

    Hi! Do you ship to Canada?

    2
  • LC
    Liam Chen14m

    Thanks, that solved it

  • V#
    Visitor #48211h

    What are your pricing plans?

    1
  • SG
    Sofia Garcia3h

    Can I change my order?

AS
Alex from Support
Typically replies in a few minutes
Hi there, how can we help you today?
Do you offer a free trial?

Widget, inbox and live visitors in one place

Live chat widget

One line of code adds a chat bubble to any website — WordPress, Shopify, Wix or custom.

Team inbox

Reply in real time with typing indicators, read receipts, assignment and desktop notifications.

Live visitors

See who is on your site right now, which page they are on, and start the chat yourself.

Saved replies and suggestions

Type / for canned responses, or let the inbox suggest replies your team already sends.

Your brand, your words

Set the colours, position, greeting and every text your visitors see.

Private and secure

Each company only ever sees its own chats. Lock the widget to your own domains.

See who is on your website right now

Live visitors shows every visitor with the page they are reading, how long they have been there and where they came from. Start the chat yourself, or set an automatic invitation that appears after a few seconds on a page.

Live visitors3 online
  • EW
    Emma Wilson
    /pricing · Canada
    6mChatting
  • V#
    Visitor #7904
    /blog/plant-care · United Kingdom
    2mStart chat
  • NB
    Noah Becker
    /shop/terracotta · Germany
    11mStart chat
First reply time
38s
On target (goal: 1m)
Missed chats
2
Above goal of 0
Waiting for a reply
0
On target (goal: 0)

Know how fast your team answers

Set goals for first reply time, missed chats and visitors waiting. The overview marks each number on target or above goal, and reports show chats per day, busiest hours, topics, agents and ratings.

Built for teams that answer every day

Departments and transfer

Visitors can pick Sales or Support. Pass a chat to a colleague or department with a private note only your team sees.

Files and pictures

Send images, PDF, Word, Excel, text and CSV files up to 10 MB, both ways. Files are private and removed after 90 days.

Offline messages and ratings

When nobody is online, visitors leave their name, email or phone and a message. After a chat they can rate it good or not good.

Block spam visitors

Block a visitor’s browser, and optionally their internet address, on all your websites at once. Owners and admins can unblock.

Several websites, one inbox

Add up to 25 websites, each with its own bubble and look. All chats arrive in the same inbox, labelled by website.

Live on your website in 2 minutes

  1. 1Create your free account
  2. 2Copy your one-line install code
  3. 3Paste it into your website — the chat bubble appears
Get started
Your install code
<script src="…/widget.js" data-widget="…" async></script>

Open the chat from your own buttons

Once the widget is installed, your website can open, close or toggle the chat with one line of JavaScript, for example from a “Contact us” button.

Read the developer docs
// open, close or toggle the chat
Keychatly.open();
Keychatly.close();
Keychatly.toggle();

// from a button
<button onclick="Keychatly.open()">Contact us</button>

Answer your next visitor while they are still on the page

Create a free account, paste one line of code into your website, and your chat bubble is live in about 2 minutes.

Start for freeLog in