Cookies and local storage
Last updated November 10, 2026
This page lists everything Keychatly saves in your browser, and why.
1In short
Keychatly does not use tracking or advertising cookies, and does not set cookies of its own. It saves a few small items in your browser's local storage, only to make the service work: keeping you logged in, remembering your settings, and letting a website visitor continue their chat.
2In the dashboard (account holders)
| What | Why | Kept |
|---|---|---|
| Login session | Keeps you logged in between visits. | Until you log out |
| Device key | Lets us log you out on another device when you log in on this one. | Until you log out |
| Theme and sound settings | Remembers Day, Night or Auto, and whether alert sounds are on. | Until you clear your browser |
| Selected website and status | Remembers which website you were working on, and your Online or Away status across tabs. | Until you clear your browser |
| Invite code | Keeps a team invite while you create your account. | Until you join the team |
| Log-out notices | Explains why you were logged out, for example by a login on another device. | Until you close the tab |
3In the chat window (website visitors)
| What | Why | Kept |
|---|---|---|
| Visitor key | A random key that recognises a returning visitor, so their earlier chat can continue. | Until the visitor clears their browser |
| Chat open or closed | Keeps the chat open while the visitor moves between pages. | Until the tab is closed |
| Invitation shown | Makes sure an automatic invitation appears at most once per visit. | Until the tab is closed |
| Loading preference | Remembers whether the chat loads after the website has finished loading. | Until the visitor clears their browser |
The visitor key contains no name or contact details. Without it, a returning visitor would start a new chat.
4Removing these items
You can remove everything Keychatly has saved by clearing your browser's site data. Logging out also removes your login session. The service keeps working, but you will need to log in again, and as a visitor your earlier chat won't show.
5Changes
If we add a service that sets cookies, for example for security or faster page loading, we will list it here before it is used. Questions: [email protected].