Refund policy
Last updated November 11, 2026
This policy explains refunds for Keychatly paid plans. It works together with our terms of service and pricing.
1Try it free first
Every new account gets a free 7-day trial, with no card needed. Please use the trial to check that Keychatly works for you before you choose a paid plan.
2No refunds on paid plans
Because you can try Keychatly for free first, payments for paid plans are not refunded. This applies to:
- monthly and yearly plans
- the first payment and every renewal
- the unused part of a month or year when you cancel or switch to a smaller plan
3Cancelling
You can cancel at any time from the Billing page in your dashboard. Your plan then stops renewing. You are not charged again, and you keep using the plan until the end of the period you have already paid for.
4Charged by mistake
If you were charged twice for the same period, or charged after you cancelled, email [email protected] and we will put it right, including a refund of the wrong charge.
5Your legal rights
Payments are processed by our reseller, Paddle, whose buyer terms also apply to your purchase. Nothing in this policy takes away rights you have under the law where you live.
6Questions
Keybridge Web Solutions LLC, California, USA. Email [email protected].